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Showing posts with the label ACH Managers

ACH Government Payment Processing - Handling DNE's and Reclamations

Compliance Key - Bank webinars in United States   Overview Processing ACH payments from the Federal Government can be challenging! This session will outline details on when account holders are deceased and what your responsibilities are to the Federal Government if they are receiving benefit payments. The NACHA Operating Rules still apply when processing these payments but the Green Book outlines exceptions when handling DNEs (Death Notification Entries) and Federal Government Reclamations. A side by side comparison of Commercial vs. Government Reclamations will be included to know what the difference is and how to handle each one. Why should you attend this webinar? In this 90-minute session you will hear all the details about how processing Federal Government payments differ from the NACHA Operating Rules. You will learn what the Green Book is and how this valuable on-line tool will help you with processing DNE's and Government Reclamations. Commercia...

FASTER Payments Effect on Stop Payments and Unauthorized Entries

Compliance Key INC  -  Financial Compliance Training Overview The NACHA Operating Rules have specifics for you to follow to be sure you comply with the Rules each time you help your account holder with their request(s), whether it's a Stop Payment Request or Returning an ACH Unauthorized Entry.  Customer service and operations staff struggle each day with the question -"What does my account holder want me to do.Stop this payment, I never authorized this, return it, they revoked it, -- what are my next steps?"  This training program will outline the best process and introduce the effect of Same Day ACH on processing these types of ACH Returns.  Key points illustrated in the program in the form of case studies will assist customer service and front-line staff as well as identify details for operations staff. Why should you attend this webinar? This 90-minute information-filled session covers everything you need to know about Stop Payments and doin...